How long does it take for me to get my WOW gold? What is the Estimated Time of Arrival (ETA)?
You will receive the gold in as short as 5 minutes at one go or as long as 24-hour in several batches after your credit card payment is confirmed and cleared. Therefore, if you do not see the gold in your inbox 24 hours after you confirm the payment, please contact us through Live Chat Support immediately. We do not handle customer enquiry through email for security reason.

Will my account get banned if I buy gold from .com?
We have no knowledge of Blizzard banning player accounts who purchase gold from legitimate seller like us (who doesn't use cheat-ware, robots, and macros to farm gold).

Do I get the gold back if I hit the 'return' button and send back the gold I purchase at .com?
.com makes no guarantee of finding and re-sending the return gold back to you as our system creates and deletes characters automatically from time to time. It is our customers' mishandling that results in this mishap and therefore .com is not responsible for any losses occur in this way.

Do you offer power-leveling services?
Yes! We currently offer power-leveling for World of Warcraft US and EU servers, please check the Account sections for WoW(US) and WoW(EU) for more information.

What payment methods does .com accept?
We accepts the following methods of payment:
- Paypal
- Credit Cards (Visa, MasterCard, American Express)

What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.

How do I open an account in paypal?
To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

How do I pay with my credit card without using Paypal?
We do offer the option to pay using a credit card outside of Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card. The option to use a credit card is available through both services.